Last Updated: May 2, 2026
Thank you for shopping with Ruhava.
This Shipping Policy applies specifically to our Leather Jackets collection sold through our WordPress online store. We are committed to delivering your order safely, securely, and as quickly as possible.
Please read the details below carefully.
Shipping Areas & Costs
Shipping Area
We currently ship within the United Kingdom only.
At this time, we do not offer international shipping.
Shipping Cost
We offer FREE Standard Shipping on all U.S. orders.
There is no minimum purchase required.
Order Processing Time
Please note: Processing time is different from shipping time.
Before your order is shipped, it goes through:
- Order verification
- Quality inspection
- Secure protective packaging
This ensures your order arrives in excellent condition without cracks, chips, or damage.
Processing Time:
2 – 5 business days
(Monday to Friday, excluding weekends & holidays)
Order Cut-Off Time:
Orders placed after 5:00 PM (EST) will be processed on the next business day.
Shipping Time & Estimated Delivery
Once your order has been processed and shipped:
Transit Time:
3 – 7 business days
Total Estimated Delivery Time:
5 – 12 business days from the date of purchase.
Please note that delivery timelines may vary depending on:
- Carrier delays
- Weather conditions
- Peak seasons or holidays
Shipping Carriers
We partner with reliable UK carriers, including:
- Skynet
- UPS
- FedEx
- DHL
Carrier selection may vary depending on your location and package size.
Order Tracking
Once your order ships, you will receive a Shipment Confirmation Email containing:
- Your tracking number
- A direct tracking link
Tracking Activation:
Tracking typically becomes active within 24–48 hours.
If your tracking has not updated within 5 business days, please contact us for assistance.
Address Changes & Order Modifications
We strongly recommend reviewing your shipping details before completing your order.
Changes or Cancellations:
Requests must be made within 24 hours of placing your order.
After 24 hours, or once the order enters processing, we may not be able to make changes.
Important:
We are not responsible for packages lost due to:
- Incorrect shipping addresses
- Missing apartment/unit numbers
- Incorrect ZIP codes
Please double-check your information carefully.
Delayed or Missing Packages
Delivery Delays:
While we strive to meet estimated timelines, delays may occur due to:
- Severe weather
- Carrier operational issues
- High seasonal demand
If your package is significantly delayed, please contact us.
Missing Items:
If your package arrives damaged or missing items, notify us within 48 hours of delivery and provide photos if applicable.
Damaged During Shipping
Because Leather Jackets can be fragile, we take extra care in packaging.
If your item arrives damage related issue
Please email us within 48 hours with:
- Your Order Number
- Clear photos of the item
- Photos of the packaging
We will resolve the issue quickly in accordance with our Return & Refund Policy.
Contact Information
If you have any questions about shipping or need help with your order, please contact us:
Support 24/7
Brand Name: Ruhava
Established: 2026
Head Office: 134 N Main St, Sumter, SC 29150, USA
Phone: +1 854-229-3133
Customer Support Email: info@ruhava.co.uk
Customer Service Hours: Monday to Friday (9 AM – 5 PM)